Crisis Preparation & Response

Plan. Implement. Resolve.

Not every crisis creates legal liability.  When it does Taft has solutions.  The most effective way for a company to respond to a disaster is to already have a response plan in place. Taft's plans establish:

  • The steps that should be taken to prepare for litigation arising from the event
  • The steps that should be taken to coordinate insurance coverage
  • How claimants should be treated and how claims should be resolved

Even when no plan is in place, Taft will create a rapid response that is strategic, smart, and effective.  

“Lee worked with our team to create an innovative and effective customer service program, a program that integrates our company’s values of honesty, accountability, and fairness with good stewardship and smart legal strategy. When we needed the plan we were prepared and that preparation saved money and time and preserved the relationship with our customer.

    Lucy Billingsley - Billingsley Company, Dallas, Texas